3sgame Terms & Conditions — Your Rights and Responsibilities on the Platform

1 Definitions

For the purposes of these Terms and Conditions, the following definitions apply throughout this document and all associated policies referenced herein:

• "Platform" means the 3sgame website accessible at https://3sgame.ws, including all games, betting markets, account management tools, promotional systems, and payment services offered thereon.
• "Player" / "You" means any individual who registers an account with 3sgame or accesses the Platform in any capacity.
• "3sgame" / "We" / "Us" means the operator of the Platform, a company duly incorporated and licensed under applicable international gaming regulations.
• "Account" means a registered player account held on the Platform, denominated in Pakistani Rupees (PKR).
• "Real Money Balance" means PKR funds deposited by the Player from their own funds and held in their Account.
• "Bonus Balance" means promotional credits, free spins value, or matched deposit funds awarded by 3sgame under specific promotional terms.
• "KYC" means the Know Your Customer identity verification process applicable to all 3sgame accounts prior to withdrawal processing.
• "Wagering Requirement" means the number of times a Bonus Balance, or the sum of a deposit and bonus, must be staked across eligible games before the derived funds become eligible for withdrawal.
• "PSL" means the Pakistan Super League cricket competition, one of several cricket competitions available in the 3sgame sportsbook.

2 Acceptance of Terms

By completing the 3sgame registration process, ticking the acceptance checkbox at registration, or by accessing and using the Platform in any way after these Terms are published, you confirm that:

• You have read and understood these Terms and Conditions in their entirety;
• You agree to be legally bound by these Terms and all policies incorporated by reference, including the Privacy Policy, Responsible Gaming Policy, and Bonus Terms;
• You are aged 21 years or older and are accessing the Platform voluntarily and of your own free will;
• You are not accessing the Platform from a jurisdiction in which online gaming is explicitly and unambiguously prohibited by local law;
• You are acting on your own behalf and not as an agent, proxy, or representative for any third party;
• All information you have provided during registration is accurate, complete, and up to date.

3 Eligibility & Registration

To be eligible to register a 3sgame account and use the Platform's services, you must satisfy all of the following criteria at the time of registration and for the entire duration of your use of the Platform:

• You must be at least 21 years of age;
• You must be a natural person — corporate entities, trusts, and other non-natural legal persons are not eligible to hold a player account;
• You must not currently hold, or have previously held, an account that was closed by 3sgame for breach of these Terms or for fraudulent activity;
• You must not be subject to a self-exclusion order either through 3sgame's own self-exclusion mechanism or through any third-party responsible gaming scheme recognised by 3sgame;
• You must provide accurate personal information during registration, including your full legal name, date of birth, residential address, and a valid mobile number associated with your JazzCash or EasyPaisa account where applicable.

3sgame reserves the right to decline any registration application without being required to provide a reason. Registrations from certain jurisdictions may be declined where regulatory constraints apply. Players are responsible for ensuring that their use of the Platform complies with the laws of their own jurisdiction.

4 Account Management

Each Player is entitled to register and maintain exactly one (1) account on the 3sgame Platform. The existence of more than one account per person — whether under the same or a different identity — constitutes a material breach of these Terms.

Players are solely responsible for:

• Maintaining the confidentiality of their login credentials, including username and password;
• All activity conducted through their account, whether or not that activity was authorised by the Player;
• Notifying 3sgame immediately via live chat support if they have reason to believe their account credentials have been compromised;
• Keeping their registered contact details, including mobile number and email address, current and accurate at all times.

3sgame will never ask for your account password through any communication channel. Any communication purporting to be from 3sgame requesting your password should be treated as fraudulent and reported to our support team immediately.

3sgame reserves the right to suspend or permanently close any account at its sole discretion where it has reasonable grounds to believe that the account is being used in breach of these Terms, where fraudulent activity is suspected, or where required to do so by applicable law or regulatory directive.

5 Identity Verification (KYC)

3sgame is required by its licensing obligations and internal anti-money laundering policy to verify the identity of all Players prior to the processing of withdrawals and at certain deposit thresholds. This process is commonly referred to as Know Your Customer, or KYC.

To complete KYC verification, Players will typically be asked to provide one or more of the following:

• A copy of a valid government-issued identity document (National Identity Card (CNIC), passport, or driving licence);
• A recent utility bill, bank statement, or other document confirming your residential address, dated within three months;
• Confirmation of ownership of the payment method used for deposits (e.g., confirmation that the JazzCash or EasyPaisa account is registered in the Player's own name);
• A selfie or live verification image where required by our compliance team.

Failure to provide the requested documentation within a reasonable timeframe notified by 3sgame may result in the suspension of withdrawal access and, ultimately, account closure. 3sgame will handle all KYC documentation in accordance with its Privacy Policy.

6 Deposits & Withdrawals

All deposits and withdrawals on the 3sgame Platform are conducted in Pakistani Rupees (PKR). 3sgame does not apply currency conversion fees on PKR transactions. The following payment methods are currently supported:

• JazzCash (mobile wallet — instant deposit, withdrawal within 5–30 minutes);
• EasyPaisa (mobile wallet — instant deposit, withdrawal within 5–30 minutes);
• HBL bank transfer (deposit and withdrawal — processed within 1–2 business hours during Pakistani banking hours);
• UBL bank transfer (same processing terms as HBL);
• Meezan Bank transfer (same processing terms as HBL and UBL);
• USDT TRC20 (cryptocurrency — subject to network confirmation times).

The minimum deposit amount is PKR 300. The minimum withdrawal amount is PKR 500. Maximum deposit and withdrawal limits apply per transaction and per rolling 24-hour and 30-day periods. Current limits are displayed within your account dashboard and may be updated by 3sgame from time to time.

All withdrawal requests are subject to the following conditions:

• The Player's account must have passed KYC verification;
• There must be no outstanding wagering requirements attached to any portion of the balance being withdrawn;
• The withdrawal must be directed to a payment method registered in the same name as the 3sgame account;
• 3sgame reserves the right to conduct additional security checks before processing any withdrawal, particularly for large amounts or where unusual account activity has been detected.

3sgame does not charge withdrawal fees on standard PKR transactions to JazzCash and EasyPaisa. Third-party fees imposed by banks or payment providers are outside 3sgame's control and are the responsibility of the Player.

7 Bonuses & Promotions

3sgame offers a range of promotional offers to both new and existing Players, including but not limited to welcome deposit bonuses, reload bonuses, cashback offers, free spins, and tournament prizes. All promotional offers are subject to the following general conditions, in addition to any specific terms stated in the individual promotion:

• Bonuses are available to Players who have completed registration and, where applicable, verified their account;
• Each promotion is available once per Player, per household, and per device unless explicitly stated otherwise;
• Bonus funds must be wagered in accordance with the applicable Wagering Requirement before any derived winnings become eligible for withdrawal;
• Unless stated otherwise, the default Wagering Requirement for any deposit match bonus is twenty-five times (25x) the sum of the deposit and bonus amount;
• Wagering Requirements must be completed within the time limit specified in the promotion. Bonus funds not wagered within the time limit will be forfeited;
• Not all games contribute equally to Wagering Requirements. Slot games typically contribute 100%, while live dealer games, table games, and sports betting may contribute at a reduced rate or not at all — specific contribution rates are stated in each promotion's terms;
• 3sgame reserves the right to withdraw, modify, or cancel any promotion at any time, with reasonable notice given to affected Players where practicable;
• Any evidence of bonus abuse — including but not limited to creating multiple accounts to claim a promotion, exploiting technical errors, or placing hedged bets to minimise wagering risk — will result in the forfeiture of the bonus and any winnings derived from it, and may result in permanent account closure.

8 Betting Rules

All wagers placed on 3sgame — whether on casino games, sports markets, live dealer tables, or any other betting product — are subject to the following general rules:

• Bets are final once confirmed. 3sgame does not accept requests to cancel or amend a bet after it has been placed and confirmed by the system, except where 3sgame exercises its right to void bets under these Terms;
• 3sgame reserves the right to void any bet, in whole or in part, where it was placed as a result of a technical error, a system malfunction, an incorrectly priced market, or where the outcome of the event was already known at the time the bet was placed;
• In the event of a dispute regarding the outcome of any bet, the decision of 3sgame's settlements team is final, subject to the complaints procedure described in these Terms;
• Minimum and maximum stake limits apply per bet and per event. Current limits are displayed at the point of bet placement;
• For cricket and PSL betting markets specifically, the following additional rules apply: bets on matches abandoned due to weather or other external factors will be settled in accordance with the specific market rules displayed at the time of bet placement;
• 3sgame's published Return to Player (RTP) figures for casino games represent theoretical long-term averages calculated over millions of game rounds and do not constitute a guarantee of individual player returns in any single session.

9 Prohibited Conduct

The following conduct is strictly prohibited on the 3sgame Platform and constitutes grounds for immediate account suspension, permanent closure, forfeiture of balances, and reporting to relevant authorities where applicable:

• Registering more than one account, whether under your own identity or a false identity;
• Providing false, misleading, or incomplete information at any stage of the registration or KYC process;
• Using the Platform if you are under 21 years of age;
• Colluding with other Players to gain an unfair advantage in any game or betting market;
• Using automated software, bots, scripts, or any other artificial means to place bets, interact with the Platform, or exploit game mechanics;
• Exploiting software bugs, calculation errors, or system vulnerabilities — any such error must be reported to 3sgame support immediately and must not be exploited further;
• Engaging in any form of money laundering, including depositing funds derived from unlawful activity or structuring transactions to avoid detection;
• Engaging in matched betting, arbitrage betting, or any other systematic strategy specifically designed to eliminate risk on bonus funds or to exploit promotional offers in a manner inconsistent with their intended purpose;
• Charging back, reversing, or disputing legitimate transactions with your payment provider;
• Threatening, harassing, or abusing 3sgame staff through any communication channel.

10 Responsible Gaming

3sgame is committed to promoting responsible gaming and reducing the risk of gambling-related harm among its Player community. As part of this commitment, 3sgame provides the following tools and measures, all of which are accessible directly from the account dashboard without requiring contact with support:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits. A reduction in limits takes effect immediately; an increase is subject to a 24-hour cooling-off period;
• Session Time Reminders: Players may configure notifications that appear after a defined period of continuous play;
• Cooling-Off Period: Players may temporarily suspend their account for a defined period of between 24 hours and six weeks;
• Self-Exclusion: Players may permanently exclude themselves from the Platform. A self-exclusion request is irreversible for its defined duration and will result in the Player being blocked from re-registration for the same period.

Players who believe they may have a gambling problem are encouraged to seek help immediately and to use the self-exclusion tool available in their account. Further information is available on our dedicated Responsible Gaming page.

11 Intellectual Property

All content on the 3sgame Platform — including but not limited to the 3sgame brand name, logo, website design, software, game interfaces, text, graphics, icons, images, audio clips, and the selection and arrangement of all such content — is the exclusive property of 3sgame or its licensed content suppliers and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial gaming purposes. This licence does not permit:

• Reproduction, redistribution, or commercial exploitation of any Platform content;
• Reverse engineering, decompiling, or disassembling any Platform software;
• Use of any data mining, scraping, or automated data extraction tool on the Platform;
• Creation of derivative works based on any Platform content without prior written consent from 3sgame.

12 Limitation of Liability

To the fullest extent permitted by applicable law, 3sgame's total liability to any Player arising out of or in connection with their use of the Platform — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total net deposits made by that Player in the 30 days immediately preceding the event giving rise to the claim.

3sgame shall not be liable for:

• Any indirect, consequential, incidental, punitive, or special loss or damage, including loss of profits, loss of data, or loss of opportunity;
• Service interruptions caused by circumstances outside 3sgame's reasonable control, including but not limited to internet outages, power failures, telecommunications disruptions, acts of God, or government actions;
• Any loss arising from a Player's failure to maintain the security of their account credentials;
• Decisions made by Players based on information displayed on the Platform that is subject to technical errors or delays.

Nothing in these Terms shall operate to exclude or limit 3sgame's liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be excluded.

13 Governing Law & Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which 3sgame holds its gaming licence. Any dispute arising out of or relating to these Terms, the Platform, or any transaction conducted on the Platform shall first be submitted to 3sgame's internal complaints procedure as described below.

Internal Complaints Procedure: Players who wish to raise a formal complaint must do so in writing via the live chat support system or by email to the address listed in Section 15 of these Terms. 3sgame will acknowledge all written complaints within 48 hours and issue a final response within 14 calendar days of receipt. Where a complaint cannot be resolved within that period, 3sgame will notify the Player and provide an estimated resolution timeline.

If a complaint cannot be resolved through the internal procedure to the Player's satisfaction, the Player may refer the matter to the relevant dispute resolution body or regulatory authority under 3sgame's gaming licence, details of which are available in the licensing information section of the Platform.

14 Amendments to These Terms

3sgame reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material — meaning they significantly affect Player rights or obligations — 3sgame will provide reasonable advance notice to registered Players via one or more of the following channels: an in-account notification, a notification banner on the Platform homepage, or direct email to the address registered on the Player's account.

Where changes are non-material — such as corrections to typographical errors, clarifications of existing provisions, or updates to reflect changes in applicable law — they may be made without advance notice and will take effect on the date of publication.

It is the Player's responsibility to review these Terms periodically. The effective date at the top of this document will reflect the date of the most recent revision. Continued use of the Platform following the effective date of any amendment constitutes the Player's acceptance of the revised Terms.

15 Contact Us

If you have any questions, concerns, or formal complaints relating to these Terms and Conditions or your use of the 3sgame Platform, please contact our support team using the following channels:

• Live Chat: Available 24/7 from within your account dashboard — the fastest way to reach the 3sgame team;
• Email: [email protected] — for formal written complaints and documentation-related queries;
• Responsible Gaming Queries: For matters relating to self-exclusion, deposit limits, or gambling harm support, please visit our Responsible Gaming page.

Our support staff operate in both English and Urdu and are available every hour of every day, including Pakistani public holidays. We aim to respond to all email enquiries within 24 hours.